211

Connecting people with local resources that address their needs.

Together, We Can

Building a strong community that takes care of everyone who lives here depends on your generous support.

211 is for anyone

Everyone faces challenges. Job loss, illness, natural disasters and other events can upend anyone’s life. In those moments, 211 is a good resource to have in your back pocket. Best of all, the service is available to everyone, regardless of income level. Spread the word to your friends, family and co-workers so they are prepared when things take a turn for the worse.

211 is available 24/7/365. That’s every day, every hour, every minute of the year. And if you don’t feel like calling, you can text or use the website. Check 211.org to find your local texting number and website. 95.6% of the U.S. population has access to 211. Most of Canada also has access to the service.

211 helps tens of millions each year. In 2019, the service made over 14 million connections between people in need and local help. That’s in addition to 11 million website searches! You’ll talk to a real person. A trained, expert specialist answers the call, helps identify the root causes of your problem, and connects you to local resources. Translation is available in 180 languages, making the service available to millions more people than would otherwise have access to it. You can call to find volunteer opportunities in your area. The holidays are an especially good time to check, as 211 often has a long list of local organizations and families that need help. 

211 changes lives. Lives like Paula Laurer’s. Racked by severe daily headaches due to poor eyesight, Paula didn’t have vision insurance to address the problem. When she called her local Michigan 211, a specialist there connected her to a nonprofit who paid for her eye exam and glasses. Now, Paula is pain-free and seeing clearly.


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